Controller and contact details

This privacy policy applies to costabrava-camping.com. The controller responsible for this website is CAMPING MAS SANT JOSEP S.L., Ctra. de Sta. Cristina a Platja d’Aro, Km. 2, 17246 Sta. Cristina d’Aro, Girona, Spain.

You can contact us on +34 972 835 108 or at info@yellohvillage-mas-sant-josep.com. For privacy enquiries, please use massantjosepcamping@gmail.com.

The website provides information about the campsite, contact forms and an availability search. Any subsequent reservation takes place through the separate Yelloh! Village booking service. The relevant data flows are explained below.

Accessing and operating the website

The website is hosted by STRATO GmbH, Otto-Ostrowski-Straße 7, 10249 Berlin, Germany. When you visit, the server processes technical connection data, including your IP address, the page requested, the time and browser information. This enables the website to be delivered and helps detect and resolve faults and attacks.

The legal basis is our legitimate interest in providing a reliable and secure website under Article 6(1)(f) of the General Data Protection Regulation (GDPR).

According to STRATO, visitors’ IP addresses are stored for no more than seven days to detect and prevent attacks. In the access logs made available to hosting customers, STRATO modifies the IP address or hostname using its anonymisation procedure. Other log information remains unchanged. STRATO makes access logs available for six weeks and error logs for five days. These periods describe the provider’s services and do not automatically apply to separately created copies.

Further information: STRATO on visitors’ IP addresses, anonymisation and log data.

Contact enquiries

When you write to us, we process the information you provide to respond to your enquiry and clarify any necessary follow-up questions. First name, surname and email address are required in the contact form. Telephone number and message are optional. Sending the form also generates technical data, such as the time, the page visited, your IP address and browser information. The form cannot be submitted without the required contact details.

If your enquiry concerns a possible reservation, processing is necessary to take the steps you request before entering into a contract, under Article 6(1)(b) GDPR. We handle other enquiries on the basis of our legitimate interest in responding to them under Article 6(1)(f) GDPR.

Categories of recipients include the people responsible for handling enquiries and operating the service, as well as technical providers of website and email services, where processing is necessary for their respective tasks. Sending an enquiry does not subscribe you to a newsletter.

We retain the information for as long as it is needed to handle your enquiry and any necessary follow-up questions. If your enquiry leads to a reservation, statutory retention requirements also apply to the related booking documents. Where data is needed to meet legal obligations or to establish, exercise or defend legal claims, it is retained for the period required for that purpose.

Language selection and font files

The website may use the language set in your browser to open an available language version that matches it. Your IP address is not used to determine your location for this purpose. You can switch to another language version yourself using the language selector.

Our font files are loaded from costabrava-camping.com. Loading these font files does not establish a connection to Google Fonts. External content that you enable separately loads its own resources as described by the relevant provider.

Cookies and privacy settings

We use our own cookies to remember language choices and your decisions about optional content. Cookies are small pieces of information that your browser stores for a website. We also use temporary storage limited to the browser session. Consent on this website is managed using Complianz.

The following overview describes our configured storage settings. Not every entry is necessarily set during every visit.

  • Language selection: wp-wpml_current_language and _icl_visitor_lang_js store the language in use or prevent repeated language redirects. Duration: 24 hours.
  • Language redirect: wpml_browser_redirect_test checks whether cookies work in the browser. Duration: browser session.
  • Category choices: cmplz_functional, cmplz_preferences, cmplz_statistics and cmplz_marketing store the selection status for each category. Duration: up to 365 days.
  • Individual services: cmplz_consented_services stores your choices for external services. Duration: up to 365 days.
  • Policy version and banner: cmplz_policy_id and cmplz_banner-status associate your selection with the policy version and remember the banner status. Duration: up to 365 days.
  • Technical cache: cmplz_cookie_data in Session Storage holds the technical list used for cookie cleanup. Duration: browser session.
  • Emoji support: wpEmojiSettingsSupports in Session Storage stores the result of the WordPress test for emoji support in your browser. Duration: browser session.

The names statistics and marketing are categories used by the consent tool. They do not mean that we use our own analytics or advertising trackers. Google services that you enable separately may use their own storage.

Remembering your chosen language and privacy settings allows us to provide these functions. The legal basis for the associated processing of personal data is Article 6(1)(f) GDPR. Storage access that is necessary to provide a function you have expressly requested falls within the exemption under Article 22.2 of Spain’s LSSI. Optional external media is loaded on the basis of your consent under Article 22.2 LSSI and Article 6(1)(a) GDPR.

You can reject optional content and change your choices at any time through Privacy settings. You can also delete or block cookies in your browser; doing so may remove saved settings.

Optional videos and maps

You can enable YouTube videos and Google Maps on this website. For users in the European Economic Area and Switzerland, the provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Your browser loads the relevant service only after you give your consent. Google then receives data including your IP address and technical browser information. Google may use cookies and similar storage and may associate activities with your Google account, depending on whether you are signed in and on your account settings. We embed these services to display videos and help you find your way using the map. The legal basis is your consent under Article 6(1)(a) GDPR and Article 22.2 LSSI for the associated storage access.

Google also processes data outside the European Economic Area, including in the USA. Google describes its use of the EU-US Data Privacy Framework and, where necessary, Standard Contractual Clauses. Further information is available in the Google privacy policy and its information about international data transfers.

The storage Google uses and the length of time it retains data depend on the service, how it is used and your settings. Google provides details in its cookie information and data retention information.

You can withdraw your consent for the future through Privacy settings. After the page is reloaded, the relevant services are blocked again. Withdrawal does not undo earlier transfers or automatically delete data already stored in your browser or by Google. You can use the rest of the website without these external media services.

Checking availability and booking with Yelloh! Village

The availability enquiry starts only when you initiate a search. Our website first checks your selection. Your browser then sends the travel dates, accommodation category, language and campsite identifier to the eSeason Resa/Webcamp search service at thelisresa.webcamp.fr. The service is part of the offering of Septeo Hospitality Solutions, formerly Sequoiasoft.

The search service also processes the technical data required for the connection, including your IP address. Contact form details and our website’s cookies are not included in this search request. The purpose is to provide the offers you have requested. The legal basis is Article 6(1)(b) GDPR for the steps you request before entering into a contract.

Our availability module does not store offers permanently. Travel dates may, however, appear in the URL requested and therefore in your browser history or technical access logs. Provider information is available in eSeason’s privacy information and the technical provider’s data processing annex.

If you then select Reserve with Yelloh, you are taken to booking.yellohvillage.com with your selected offer, dates, language and campsite identifier. The reservation then continues in accordance with the booking service’s information. Yelloh! Village names EUROPE PLEIN AIR SA, 496 Rue des Marchands, ZA Terre de Camargue, Aigues-Mortes, France, as the controller for its platform. Processing there is explained in the Yelloh! Village privacy policy.

Technical backups

Backups may contain data that was previously stored on the website. They allow restoration following data loss or technical faults. Their retention purpose therefore differs from the ongoing handling of an enquiry.

STRATO states that its automatic database backups are retained for no more than two weeks. The periods offered for webspace backups differ depending on the hosting platform. These provider periods do not automatically apply to separately created backups. See STRATO’s information on database backups and BackupControl.

The social media references in the footer are links to the respective services. You visit the other provider’s service only when you follow such a link. That provider processes the connection in accordance with its own privacy information. A linked profile is not an embedded social media feed.

Your data protection rights

Subject to the applicable legal conditions, you may request access, rectification, erasure, restriction of processing and data portability. Where processing is based on legitimate interests, you may object on grounds relating to your particular situation.

You can withdraw consent at any time for the future. This does not affect the lawfulness of processing carried out before withdrawal. For enquiries about processing by the campsite, please contact massantjosepcamping@gmail.com or use the contact details above.

You also have the right to lodge a complaint with a competent data protection supervisory authority, in particular Spain’s Agencia Española de Protección de Datos (AEPD).